PRIVACY POLICY

Data Protection (LOPD – RUE)

INFORMATION ON THE PROCESSING OF PERSONAL DATA In compliance with the legal duty of information established in Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights and in Article 13 of Regulation (EU) 2016/679, the following basic information is provided regarding the personal data provided.

Data Controller Hotel Balaguer, S.L. B25338534 Calle La Banqueta, 9, 25600, Balaguer, Lleida 973 445 750 recepcio@hotelbalaguer.com
Purposes of the Processing We process the information you provide us with in order to comply with the with the duty of prior information and services provided by our company. Your email address will be used to manage the sending of the information you request from us and to provide you with offers of new products and services that may be of interest to you. The personal data provided will be kept for the minimum time necessary to satisfy the purpose for which they were provided, as well as to meet the responsibilities that may arise from the data provided and any other legal requirement.
Legitimacy of the Processing The legal basis for the processing of your data is your prior consent to send you information about products and services and the legitimate interest of the controller in responding to the questions raised.
Recipients If you request information about our services, do not no transfer is planned. If you finally hire one of our Services The assignments provided for will be the minimum and necessary for the correct performance of the contracted service, its formalisation, payment and invoicing. NO transfer is expected data to third countries.
Rights You have the right to obtain information about whether we are processing personal data that concerns you or not. You will be able to exercise the rights of access, rectification, deletion, Limitation, portability and cancellation of your data Personal. At any time, the interested party may withdraw the consent given without affecting the lawfulness of the treatment, as well as the possibility of going to the authority competent control authority (AEPD).
Origin Personal data comes from the data subject and/or from suppliers to whom you have consented. The category of data we process are: identification (name, surname, ID, telephone), postal and electronic addresses for communications Due to the main activity and the Contracted and/or requested services NO Specially protected data are processed.

Social Media Policy (LOPD-RUE)

In compliance with the provisions of the European EU Regulation on the Protection of Personal Data, 2016/679, Hotel Balaguer, S.L. informs that it has a presence and link on its WEB with social networks Facebook, Instagram and X and uses them to keep its customers informed of products, services and news, as well as a platform for the dissemination of its training activities, for all these reasons we inform you that;

The data collected through these social networks are processed in accordance with the legal requirements demanded in the EU Data Protection Regulation, If you consider it interesting to be our FAN/FOLLOWER in this type of social networks, know that by following us you are transferring your data to these platforms and you must therefore know and accept the use that these platforms make of your data.

We also inform you that Hotel Balaguer, S.L. it will not process your data for any purpose other than the one consented to by the user and accepted, thus complying with the principle of quality set out in the Organic Law on Data Protection.

The interested party may unsubscribe from these social networks, with a simple "I no longer like it", although we make the following email available to recepcio@hotelbalaguer.com in order to facilitate communication for any questions in relation to their treatment, reporting photos, etc.

Registration - User

When using the www.hotelbalaguer.com website , the user does not always have to provide a name, an email address, but can choose to browse the website without registration. Only if you wish to request information through the contact form must you provide the minimum data required and accept the privacy policy.

By accepting the privacy policy, you expressly consent to us providing you with the information requested as well as to the possible receipt of newsletters with information on offers, for which purpose you declare that all the information provided when requesting the information is true, complete and accurate and that in accordance with the Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights, and the Regulation for the Protection of Personal Data, EU 679/2016, of 27 April 2016, and must accept its processing.

Anyone who requests information about services or products offered on the WEBSITE expressly authorises Hotel Balaguer, S.L. to proceed to include your data in its automated activity register, specifically called "WEB COMMUNICATIONS AND CONTACTS", in accordance with article 30 of the Personal Data Protection Regulation EU 679/2016, of April 27, 2016, resulting in the personal data provided in the fields of the form being necessary for the adequate provision of the request for information whose collection is for the following purposes: